Privacy Policy
Hassard Industries
Last updated: [23 April 2025]
Hassard Industries (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.hassardindustries.com] (“Site”), in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
By using this Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect personal information from you in a variety of ways, including but not limited to when you:
- Place an order through the Site
- Create an account
- Subscribe to a newsletter or marketing materials
- Contact us via email or online forms
- Interact with the Site (including usage data, cookies, and IP addresses)
Types of information we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order history and transaction details
- Device/browser information and IP address
- Any other information you voluntarily provide
2. How We Use Your Information
We use the information collected for the following purposes:
- To process transactions and deliver purchased products
- To communicate with you regarding your order or account
- To provide customer support and respond to enquiries
- To improve our Site and services
- To comply with legal obligations
- For internal record keeping
If you opt-in, we may also use your information to send promotional emails or marketing content. You may unsubscribe at any time.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Service providers and third-party vendors who perform functions on our behalf (e.g., payment processors, couriers, IT service providers)
- Regulatory authorities, if required by law or in response to valid legal requests
- Our related business entities, where applicable
All third parties are contractually bound to protect your information.
4. Security of Your Information
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Analytics
Our Site may use cookies and similar technologies to enhance user experience and collect analytical data. You may modify your browser settings to decline cookies, though this may affect certain functionalities of the Site.
We may also use third-party analytics services (e.g., Google Analytics) to track usage and trends.
6. Accessing or Correcting Your Personal Information
You have the right to access, update, or request deletion of your personal information held by us, subject to certain exceptions under the law.
To make such a request, contact us at sales@hassardindustries.com.
7. International Data Transfers
Some of your personal data may be stored or processed outside of Australia. We ensure that any third parties involved adhere to comparable privacy standards.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We recommend reviewing this page periodically.
9. Contact Us
For any questions, complaints, or requests regarding this Privacy Policy, please contact us at:
Hassard Industries
Unit 7C, 18 Mining Street, Bundamba QLD 4304
Phone: (07) 3485 1771
Email: sales@hassardindustries.com